Introduction

The general goal of this department is to provide special services in the fastest possible time and outside of the appointment in a special way and at the lowest cost to international patients.

The International Patient Department of Ibn Sina Hospital provides diverse and extensive services to patients and visitors from different countries of the world and ensures that they experience very good and suitable conditions during their hospitalization.

The admission process in this department is done from the arrival of patients to the hospital and even before that.

Creating this section means explaining and establishing all processes related to patients, including outpatient referrals, admission, hospitalization and discharge.

Special services for international patients

• Coordination of hotel and visa
• Accompanying from airport to airport
• Planning the trip
• Face-to-face and online counseling
• The presence of experts fluent in different languages
• Conducting special travel tours for patients upon patient’s request

In the department of international patients, with the presence of experts fluent in English, Arabic and, if necessary, other languages, the information of the patients provided by them or their representatives will be sent to the head of the department, so that after conducting the necessary investigations, the necessary actions will be taken. It is necessary to refer the patients to the specialized departments of the hospital and carry out the necessary treatment process on the patients.

certificate

Our hospital is proud to receive the International Patient Acceptance (IPD) license. This license shows our commitment to provide high-quality medical services to clients from all over the world. By receiving this license, our hospital is able to provide the following services to international patients:

• Visit and examination by expert and experienced doctors
• Performing tests and diagnostic imaging
• Providing inpatient and surgical services
• Care and nursing services
• Providing translator and guide services for health tourism

Our goal is to provide an exceptional treatment experience for international patients in a safe and calm environment. For more information about our hospital’s services and facilities for international patients, you can visit the hospital’s website or contact the international patient reception unit.